Maple Maids Logo

Privacy Policy

Effective Date

April 2025

Introduction

MAPLE MAIDS CLEANING COMPANY Ltd (“us”, “we”, or “our”) operates the maplemaids.ca website (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

Definitions

Service is the maplemaids.ca website operated by MAPLE MAIDS CLEANING COMPANY LTD.

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small files stored on your device (computer or mobile device).

Data Controller means the person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers) means any person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.

Data Subject (or User) is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information including but not limited to: email, name, phone, address, and usage data.

Usage Data: We may collect how the Service is accessed and used (e.g., IP address, browser type, pages visited).

Location Data: We may use and store information about your location if you give us permission to do so.

Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity and store information.

Use of Data

We use collected data to: provide and maintain our Service, notify you of changes, allow interactive features, provide customer support, monitor usage, and deliver promotional content.

Retention of Data

We retain your Personal Data only as long as necessary. Usage data is retained for shorter periods unless required for security or legal obligations.

Transfer of Data

Your data may be transferred to — and maintained on — systems outside your jurisdiction. By using the Service, you consent to this transfer.

Disclosure of Data

We may disclose your Personal Data in connection with a merger, legal obligations, or to protect rights and prevent misuse.

Security of Data

We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

Do Not Track Signals

We do not support Do Not Track (DNT). You can enable or disable it via your browser settings.

Service Providers

We may use third-party companies to facilitate and analyze our Service. These parties only use your data to perform their tasks.

Analytics & Remarketing

We use Google Analytics, Facebook, Twitter, and other remarketing tools to advertise and improve our Service. You can opt-out through browser settings or privacy policy links of these platforms.

Payments

We use third-party payment processors such as Stripe. They handle your data securely and comply with PCI-DSS standards.

Links to Other Sites

Our Service may link to external sites. We are not responsible for their content or privacy practices.

Children’s Privacy

We do not knowingly collect data from anyone under 18. If we become aware of such data, we delete it immediately.

Changes to This Privacy Policy

We may update our Privacy Policy and notify you via email or our website. Please review it periodically.

Contact Us

If you have any questions, contact us at:
Email: contact@maplemaids.ca
Mail: 1105 Bank St., Ottawa, ON, K1S 3S1